Fire Rescue Safety Australia (FRSA) has built an enviable reputation over its 15-year history.
That reputation is a direct result of an uncompromising philosophy around strategy, quality and superior customer service to “make a difference”.
Commencing from humble beginnings, FRSA has forged ahead to become one of the most reliable partners to Emergency Services in Australia.
So where is FRSA making a difference?
1. Certifications
When supplying and servicing life saving equipment, there is absolutely no room for complacency.
A simple, yet effective mandate within FRSA is that we do not cut corners, EVER. A fact that resonates with our customers, delivers confidence in our products and sets FRSA apart from many of its competition.
FRSA takes compliance very seriously and have ensured quality flows through out the business via our Integrated Management System certified by DNVGL.
Accountability is the key to consistency and improving our systems and processes to the highest possible standards.
FRSA’s team of technicians hold extensive OEM certifications that must be maintained. This results in our customers receiving experienced, proven and certified service technicians working on their equipment.
Certifications are critically important and ensures our customers receive a consistent, dependable and compliant range of services all year round.
2. FRSA is a true ‘Single Source’ Solution
FRSA offers one of the most comprehensive suite of emergency response products covering all disciplines, in the industry, bar none!
Single Source means “simplification”.
One contact and all your needs are taken care of from:
- Turnkey project design
- Equipment supply
- Hire of equipment & vehicles
- Lease packages
- Equipment maintenance.
3. International Support
FRSA works very closely with leading manufacturers all around the globe to bring our customers the most innovative and highest quality products available in the market.
In fact, over 250 suppliers feed into FRSA’s network. They are at the forefront of development of cutting-edge technology and innovation.
FRSA’s list of partners are extensive. The list below demonstrates a small cross-section of some of the power brands in behind FRSA’s product range and capability.
- Holmatro
- Task Force Tips (TFT)
- Avon Protection (Argus)
- Nardi Compressori
- Euramco (RAMFAN)
- MSA Safety
- Biomarine Inc
- Fire Service Plus Inc
- Ansell Limited
- 3M Fire and Safety
- Skylotec
- PV Stop
FRSA hosts its international partners frequently in Australia to bring them directly to our customer base. Interacting at the manufacturer level drives innovation and greater understanding of what our customers need. At FRSA we are all for uncompromising support.
4. Unrivalled Service Capability
FRSA has changed the landscape in the way equipment is serviced and maintained and is making enormous strides forward in asset management.
Our capability to service a wide variety of equipment is setting us apart from many in the industry. Our highly trained and skilled technicians are a team of committed and competent people who enjoy the variety of work.
They are serious about ensuring our clients equipment is compliant and operationally ready.
FRSA has five state of the art service centres around the country. The services offered include but are not limited to the following equipment.
- Breathing Apparatus
- Compressors
- Cylinders
- Gas Detection
- Quick Fill Stations
- Hydraulic Rescue Tools
- High Pressure Airbags
- Fall Arrest Equipment
- Medical Equipment
FRSA’s customers can also take comfort in knowing that all new equipment supplied is processed though our pre-delivery system. This process ensures that when new equipment arrives to our customers it is indeed ready for operational use immediately. Just another point of difference where FRSA adds value to our customers.
5. Our People
None of this is possible without quality people and the FRSA team are simply the best in the business.
Our people embrace the company’s customer service and quality philosophy and have the passion that drives our desire to provide our customers a range of industry leading services.
For more information, go to www.frsa.com.au
